Home Internet Setup Guide
Lead Product Designer, leading end-to-end UX/UI, research, and delivery.
The team
1 UX Designer (me), 1 Product Manager, 1 Content Designer, 2+ Engineers
Context
US Mobile introduced Home Internet, a plug-and-play Fixed Wireless Access (FWA) product that enables customers to set up home Wi-Fi without traditional cable installation or technician visits. I focused on the post-purchase journey, ensuring customers could seamlessly activate their device, complete setup, and get online within minutes.
Design highlight
Delivery tracking
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More details available upon request
This project was designed and finalized, with engineering implementation in progress. Due to partnership agreements, some details are intentionally limited. I’d be happy to walk through the full process and decisions in conversation.
Knock knock.
