Home Internet Setup Guide
Home Internet Setup Guide
Home Internet Setup Guide
A post-purchase setup experience that helps users activate service, follow guided installation, and get online with confidence.
A post-purchase setup experience that helps users activate service, follow guided installation, and get online with confidence.
A post-purchase setup experience that helps users activate service, follow guided installation, and get online with confidence.
My role
My role
Lead Product Designer
The team
1 PM, 1 Copy, 3 Engineers
Scope
Scope
Onboarding, Setup guide, Visual
Overview
Post-purchase activation and setup flow
Post-purchase activation and setup flow
Post-purchase activation and setup flow
In partnership with AT&T, US Mobile introduced Home Internet, a plug-and-play wireless product that lets customers set up home Wi-Fi without cable installation or a technician visit. My work focused on the post-purchase experience, designing a mobile flow that guides users through delivery tracking, service activation, device setup, and getting online with confidence.
In partnership with AT&T, US Mobile introduced Home Internet, a plug-and-play wireless product that lets customers set up home Wi-Fi without cable installation or a technician visit. My work focused on the post-purchase experience, designing a mobile flow that guides users through delivery tracking, service activation, device setup, and getting online with confidence.
Knock knock.
